Tesla Vehicles are the Cheapest to Maintain and Repair According to Consumer Reports Study

Tesla cars are the cheapest to maintain and repair according to a new study by Consumer Reports. Elon Musk commented on the survey on X emphasising that Tesla is “the lowest car to maintain”.

The study, which includes data from thousands of car owners in the US, was recently published and shows that Teslas averaged only $580 in maintenance and repair costs over the first five years of ownership. From years six through ten, the costs increased to $3,455, which brings the total to $4,035 for the first ten years of ownership — the lowest of any vehicle tested. It’s worth noting that the average length of car ownership in the U.S. is about 8 years. 

Buick and Toyota fall right below Tesla (both at $4,900) with Lincoln and Ford closing the top 5 with $5,040 and $5,400 respectively for maintenance and repair costs in a 10-year ownership.

German premium automakers BMW, Audi and Mercedes-Benz are among the 5 most expensive on the list with 10-year costs reaching $9,500, $9,890 and $10,525, respectively. The trio is only surpassed by the luxury German automaker Porsche with an average cost of $14,090 and Land Rover closes the list at $19,250. 

Car Maintenance

Vehicles with internal combustion engines (ICE) require additional maintenance, not only oil changes, but drive belts, transmission oil changes, coolant flushes, and more. Not only that, but ICE cars have more moving parts that decrease the reliability of the vehicle and can cause additional repairs such as transmission issues, clogged fuel filters or injectors, faulty spark plugs and the list goes on and on.

Since electric vehicles use regenerative braking to slow the vehicle down, brake pads also last much longer, sometimes lasting over 100k miles. This reduces wear on the brake pads, and rotors and even reduces brake dust on your wheels.

“EVs are cheaper to maintain, look after, and certainly to service,” says Matt Cleevely, from Cleevely Motors to Wired magazine adding that EVs “have half as many moving parts and require no regular oil changes”.

In Tesla’s case, the automaker suggests Model 3 owners replace the cabin air filter and HEPA filter every three years, check brake fluid every two years, and clean and lubricate the brake calipers every year or 12,500 miles, in areas where the roads are salted during the winter.

Gas Savings

These maintenance savings are only a small part of the reason why electric vehicles are cheaper to use for daily driving. Another large portion of savings comes from fuel costs. Tesla often promotes their vehicles’ gas savings on their website. For example, the Model Y has an estimated gas savings of $6,000 in the U.S. over the first five years of ownership alone. The savings may be even greater in other parts of the world where gas may be more expensive. After taking those savings into account, the world’s best-selling vehicle in 2023 starts at $29,490 after gas savings and the U.S. federal tax credit — and that’s before you include maintenance cost and time savings.

It looks like Tesla may soon be replacing its archaic voice commands with something much more useful — a voice assistant.

Greentheonly, who often takes deep dives into Tesla software by decompiling the firmware and looking for changes, has now found the early integration of a voice assistant.

Voice Assistant Already Available in China

Tesla has already replaced its voice commands in China with a voice assistant that can not only control certain aspects of the vehicle using more natural language but can also answer common knowledge questions such as the current weather, stock quotes and more (video below).

Available On Intel?

Tesla’s voice assistant in China is available on vehicles with Intel (MCU 2) and AMD processors (MCU 3). If Tesla is utilizing some of the core technology in its upcoming voice assistant in other regions, it will likely also be available to Intel-based infotainment units.

Tesla Creating Own Assistant

According to Green's findings, it looks like Tesla may be rolling its own solution instead of integrating something like Amazon Alexa like Rivian has. Tesla created their own solution in China by using some of their own technology and several existing software solutions. However, some of them are only available in China so they don’t scale to support additional regions.

Grōk

The first thought that comes to mind is Tesla leaning on AI efforts by Grōk and xAI, which could help it support common knowledge questions and search the web for answers. However, that only gets Tesla partly there, as Alexa and Google Assistant already support a large ecosystem, one that may not be available if Tesla creates their own voice assistant. With Tesla’s solution, a driver may be limited to what devices they can control through the voice assistant, at least initially. Either way, just a more natural way to activate certain vehicle solutions will be an improvement over what’s available today. The ability to ask the assistant common questions will be the icing on top.

Wake Word

According to Green, the source code hinted at the voice assistant using a wake word, which would replace the need to press the scroll wheel on the steering wheel. Tesla has begun to use the left scroll wheel button for additional things lately such as wiper controls and a multi-function mode, so this may fit in with their plan.

It’s fun to speculate what the wake word would be or whether Tesla would add the ability to create your own. It could be something as simple as ‘Hey, Tesla’, ‘Grok’, or something more humorous as Tesla has a knack for. Unfortunately, there weren't any hints on what the actual wake word would be, but being able to set a destination, play a specific song or ask the assistant for the weather will be a much-needed improvement.

Supported Models

It's not clear which models Tesla would support a voice assistant, but with the release of software v12 with update 2024.14.3, Tesla is starting to leave more features out of older Intel-based vehicles. While a voice assistant may not necessarily be computationally heavy, it may depend on Tesla's implementation and whether voice commands are transcribed on device or carried over the internet for transcription.

Voice Model

In the software, there are references to Microsoft's text-to-speech technology and specifically to a voice named “Jenny Neutral.”

The “Jenny Neutral” voice seems like an acceptable voice, bringing a natural-sounding voice to Tesla's voice assistant, although it doesn't differ much from what you find on other assistants. You can view an example of Microsoft’s “Jenny Neutral” voice in the video below.

Tesla has been more mindful lately about adding information for unreleased features to its software to help prevent leaks, so by the time something like this is found by Green, it usually doesn't take long before it becomes available, although this could also make for an exciting Christmas present.

Thanks to Tesla hacker Greentheonly, it looks like Tesla will soon offer a native experience for Amazon Music in their cars.

Green decompiled Tesla's latest update, version 2024.14.3, and found references to Amazon's music service, Amazo Music.

In this same update, Tesla added Audible playback, the audiobook service Amazon bought back in 2008.

For Tesla to add support for these music services, they need to have access to APIs that are provided by the music provider. Like everything else, there's likely a deal Tesla and Amazon struck, not only for Audible which was released in this update, but also for Amazon's other services. Given that there are already references to Amazon Music in 2024.14.3, it may not be long before we see the service launch in an upcoming update.

Prime Video 

Although Green doesn't mention any references to Amazon Prime Video specifically, it's possible we may see that service added as well. Tesla's Theater "apps," are essentially links to a browser without the user interface, so detecting references for Amazon Prime Video would be more difficult to discover in Tesla's source code. Since Tesla already implemented Audible and there are now hints of Amazon Music, it’s looking like we may see support for Amazon Prime Video as well.

Not the First Time Tesla Has Hinted at Amazon Music

Back in 2020, we saw Tesla add hints of supporting Amazon Music, although the code was scrapped in a later revision. The same source code in 2020 had references to Pandora, Audible and Apple Music. Since then we've seen Tesla add support for two of those services, with Pandora being the only one left out.

Top Music Services in the World

According to Exploding Topics, Amazon Music is the fourth most popular music service in the world as of February 2024 with a 13.3% share of the market. Number one is not surprisingly Spotify, with Apple Music and Tencent (Chinese music service) taking the second and third spots respectively.

Who Will Get Access

Amazon Music will actually be a great addition, especially if you don't pay for a separate music service like Spotify or Apple Music, but have Amazon Prime.

In the U.S., LiveOne, previously known as Slacker is the default music service that comes for free with Tesla — although Premium Connectivity is still required to listen while driving. Tesla simply calls it "Streaming" in the vehicle since this was named before Tesla had support for multiple music services. Tesla currently supports LiveOne, Spotify, Apple Music, TIDAL, TuneIn and SiriusXM on the Model S and Model X.

Although LiveOne is free, it has several limitations on audio quality, music curation and song selection. It also doesn’t allow you to jump to certain parts of a song.

Amazon Music offers a much more robust solution, so it's expected to be a nice upgrade for owners who already have access to the music service.

If you subscribe to Amazon Prime and get the free version of Amazon Music, it's expected that you'll have access to it in your vehicle without any additional charges, just like you do on your phone and other devices.

Amazon also offers a premium plan for $10 per month that includes higher-quality audio and access to a larger music library. However, we don't believe the premium plan will be required to use the service in the vehicle.

Tesla update 2024.14.3 is currently rolling out to customers around the world, although it could be several weeks before most customers have access.